Welcome!
We hope you are enjoying your online learning experience!
Our staff is here to make your online learning experience as pleasant as possible. If you are having difficulties, please contact us immediately so that we can help resolve your issues.
Commonly asked questions:
How do I log in?
A few days before the activity begins, you will receive an email from the University of Minnesota that will include your individual login ID and password. Soon after, you will receive an email from onlinece@umn.edu that will include specific directions on how to access WebVista (the web-based program used to host your 'virtual classroom') and your learning materials.
I haven’t received any information, and the activity is starting soon! What should I do?
First, please check that your junk e-mail settings are set to allow emails from onlinece@umn.edu. You should start receiving emails from that address about one week before the activity begins. If you have checked your junk mail and still have not received any correspondence from us, please contact us so that we can verify your email address with our records.
Can I receive information at more than one e-mail address?
Sure! Simply e-mail your Course Coordinator with your name and list all emails you would like to use to receive information.
I’m having problems accessing some of my learning materials.
First, make sure that you’ve downloaded all the necessary plug-ins (free programs that install on your computer so you can view different media types). If you’re still having problems, check our tech self-help page.
What happens if I fall behind in my coursework?
If scheduling conflicts occur and you are unable to complete a quiz or assignment according to the course deadlines, we are willing to make accommodations so that you can still complete the activity. We ask that you notify your Course Coordinator as soon as you notice the issue by completing the Extension Request Form available online or within your course.
Extension Policy
The Continuing Pharmacy Education Office encourages all participants to complete coursework once started. Our objective is to work with people to allow them to make the most of the learning experience. If the participant has run into unexpected personal, family or work related problems, extensions for assignments and quizzes may be requested. Whenever possible, we want participants to have the time to learn the materials, rather than rushing through just to finish.
Extensions are requested by filling out an Extension Request Form and submitting it online. Extensions are approved by the Course Coordinator. If a feasible extension agreement cannot be reached, the Course Coordinator may suggest that the participant complete the course at a later offering. Participants may also request completion at a later offering. These situations are considered carry forwards.
Carry Forward Policy
In cases where it becomes more convenient to complete a course at the next offering, participants are charged a $50 USD carry forward fee. This reserves their spot in the next course and pays for their access for another offering. This fee will be assessed before the next offering of the course.
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